Privacy Policy

This Privacy Policy explains how Jawanda Tax collects, uses, stores, and protects your personal information in accordance with applicable privacy laws.

What Information We Collect

We collect personal information that you voluntarily provide when using our services, including but not limited to:

  • Name, address, email, phone number, and identification details

  • Tax, financial, and billing information

  • Information submitted through forms, surveys, accounts, or customer support

  • Payment details for billing purposes

  • Location data when location-based services are enabled

We only collect information that is necessary to deliver our services and meet legal or regulatory requirements.

How We Use Your Information

Your personal information is used to:

  • Provide tax preparation and related services

  • Verify your identity

  • Process payments and manage accounts

  • Communicate with you regarding services or updates

  • Improve our services and customer experience

  • Comply with legal and regulatory obligations

With your consent, we may also send you relevant updates, offers, or service-related communications. You may opt out of marketing communications at any time.

Consent

By providing your information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time; however, this may limit our ability to provide certain services.

Disclosure of Information

We do not sell your personal information. We may share it only when necessary with trusted third-party service providers (such as payment processors or data storage providers), or when required by law. These providers are required to protect your information and use it only for authorized purposes.

Some service providers may be located outside Canada, meaning your information may be subject to foreign laws.

Data Security and Retention

We use appropriate physical, electronic, and administrative safeguards to protect your personal information. Access is limited to authorized personnel only. Personal information is retained only as long as necessary and securely destroyed when no longer required.

Access and Accuracy

You may request access to your personal information or request corrections if it is inaccurate. We may charge a reasonable fee for access requests and will notify you in advance if applicable.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can control cookie settings through your browser; however, disabling cookies may affect site functionality.

Third-party websites or ads linked from our site may have their own privacy practices. We encourage you to review their privacy policies.

Accountability

Jawanda Tax is responsible for protecting your personal information and ensuring compliance with this Privacy Policy. If you have questions, concerns, or complaints regarding privacy, please contact us and we will address them promptly.